I'm a stickler for having my hotel room be as it should upon check-in. I've traveled a lot over the past few years, and have experienced a lot of little issues including no toilet paper in the room (no joke, happened to me in DC), blow dryers that spontaneously combust, light up mirrors that don't light up, dead outlets, mildew in the shower, condom left on the bed (unopened, thankfully) and getting the tail end of the kleenex box. I understand that hotel housekeeping staff has to move quickly to turn rooms for the next guest. However, it is also their job to ensure everything is fresh, clean, and new... and in working order for each guest.
It's a pain in the ass for me as a guest to have to call down to the front desk and request something while I'm trying to get ready for work or a conference. In a lot of times, I will call the front desk and they will completely forget to bring the replacement item. For as much as we pay for hotel rooms he's days, and the fact that hotel staff expects a tip, I find this type of behavior unacceptable.
I know there are staff that work very hard and do an awesome job, but I feel like there are a lot who just skirt by to earn a paycheck. Very frustrating.
